How delivery stays controlled
No vague service chaos.
Every lane has a workflow.
The process keeps clients from buying mystery work and keeps operations from drifting. Each project starts with intake, moves through scope, ships through a checklist, and ends with a status report or monthly operating cadence.
What we need before work starts
- Business name, contact details, service area, and offer list.
- Current website, domain, Google Business Profile, ad account, CRM, phone, or platform access when relevant.
- Decision-maker approval for public claims, pricing, images, regulated language, and budget.
- Clear timeline, budget range, and preferred service lane.
1) Intake
Collect business facts, current assets, platforms, access needs, offers, service area, budget range, and priorities.
Collect business facts, current assets, platforms, access needs, offers, service area, budget range, and priorities.
2) Scope lock
Confirm the service lane, deliverables, limits, client inputs, pricing, timeline, and what triggers a custom quote.
Confirm the service lane, deliverables, limits, client inputs, pricing, timeline, and what triggers a custom quote.
3) Setup
Build the page, campaign, workflow, profile cleanup, review path, automation, dashboard, or monthly system.
Build the page, campaign, workflow, profile cleanup, review path, automation, dashboard, or monthly system.
4) QA
Check links, forms, mobile layout, access, tracking path, copy claims, and platform-specific requirements before handoff.
Check links, forms, mobile layout, access, tracking path, copy claims, and platform-specific requirements before handoff.
5) Launch or handoff
Publish the work, send the status note, identify open blockers, and move into monthly care or growth operations.
Publish the work, send the status note, identify open blockers, and move into monthly care or growth operations.
6) Monthly operation
Ship contracted deliverables, review performance, document what changed, and recommend the next best move.
Ship contracted deliverables, review performance, document what changed, and recommend the next best move.
Quality rule: work is not considered shipped just because a page exists. It needs the relevant link, form, navigation, mobile, access, or workflow check for that service lane.