Turn happy customers into public trust
Review Engine
Satisfied customers are guided toward legitimate public reviews, while unhappy customers are routed into recovery before small issues become public reputation problems.
Who this is for
- Businesses with real customers but inconsistent review requests.
- Local operators where reviews affect calls, bookings, walk-ins, and trust.
- Service teams that need a simple process staff can actually use.
What the client receives
- Review link and QR asset
- SMS/email/in-person request scripts
- Post-service ask flow
- Private feedback route
- Testimonial capture workflow
- Monthly reputation report
What must be clear
- No fake reviews, review buying, employee/family reviews presented as customers, or incentives tied to positive sentiment.
- The system asks real customers for honest feedback and gives unhappy customers a private way to be heard.
Packages
Pricing is a starting structure. Final scope is confirmed after intake, access review, and complexity check.
Scope before billing
| Package | Price | Includes |
|---|---|---|
| Review Setup | $199 one-time Starting point. Final scope is confirmed during intake. | Review link, QR asset, request templates, and staff instruction sheet. |
| Review Engine | $149/mo Starting point. Final scope is confirmed during intake. | Monthly request support, testimonial capture, and reputation report. |
| Reputation Ops | $399+/mo Starting point. Final scope is confirmed during intake. | Review engine plus GBP posts, response guidance, and trust-content reuse. |
Client inputs needed
- Actual customers and approved moments to ask.
- Preferred review destination and communication channel.
- Staff process, tone preference, and recovery contact.
Delivery workflow
Create the review link and QR materials.
Write customer-safe request language.
Define when staff should ask.
Set a private recovery path for negative feedback.
Capture testimonials for site and content reuse.
Report review movement and next asks.
Report after work ships
- Requests sent where trackable
- Reviews gained
- Testimonials captured
- Negative feedback routed
- Response recommendations
Natural next offers
Google Business Profile Ops
Content Engine trust pages
Lead Dashboard + Reporting
Missed-Call + Lead Recovery
These are suggested based on how this service usually exposes the next business leak.
Client-safe promise: this service is sold as managed implementation, reporting, and guidance. Any third-party software, ad platform, messaging provider, or outside fulfillment support is coordinated as part of the delivery path when it helps complete the contracted scope.